This Privacy Policy explains how the National Association of Nutrition Educators ("we", "our", or "the Association") collects, uses, and protects your personal information when you visit our website, interact with our programs, or engage with us in other ways.
This policy applies to website visitors, members, certification candidates, course and event participants, partners, and anyone who contacts or interacts with the Association in connection with our services. Please read it carefully so you understand how we handle your information and the choices available to you.
The information we collect depends on how you interact with us and the services you use. We may collect the following categories of data:
- Contact details, such as your name, email address, phone number, employer or organization, and mailing address.
- Account and membership information, such as login details, membership status, membership type, professional role, and areas of interest.
- Program and event information, such as registration details for courses, workshops, webinars, certification exams, or events you attend, as well as your participation history.
- Payment-related information, such as the amount paid, products or services purchased, and transaction date. Payment card details are processed by our third-party payment processors and are not stored in full by the Association.
- Communications and inquiries, including messages you send through our contact forms, email correspondence, survey responses, or feedback you provide.
- Usage and technical data, such as IP address, browser type, device information, pages viewed, and interactions with our website. This data is typically collected through cookies and similar technologies and is used in aggregated or pseudonymized form where possible.
We collect information directly from you when you provide it and, in some cases, automatically through your use of our website and services.
We use your personal information only for purposes that are consistent with our mission and activities as a professional association. These purposes may include:
- Managing memberships and accounts, including processing applications, renewals, and updates to your member profile.
- Providing our services, such as delivering courses, certifications, workshops, webinars, and related educational resources.
- Processing orders and payments for memberships, courses, exams, and events.
- Communicating with you about your membership, registrations, account changes, important service updates, and administrative notices.
- Sending relevant information and opportunities, such as newsletters, professional development opportunities, or event invitations, in line with your communication preferences and applicable law.
- Improving our programs and website by analyzing how our services are used, evaluating feedback, and enhancing user experience.
- Protecting our rights and complying with legal obligations, including recordkeeping, responding to lawful requests, and preventing fraud or misuse of our services.
Where we use your information for marketing or promotional messages, you can opt out at any time by using the unsubscribe link in our emails or by contacting us.
| Activity | Legal basis (where applicable) | Typical retention period |
|---|---|---|
| Managing memberships and accounts | Performance of a contract; legitimate interests in running the Association | For the duration of membership and for a reasonable period afterward to maintain records |
| Delivering courses, certifications, and events | Performance of a contract; legitimate interests in providing professional development | For as long as needed to document participation, outcomes, and compliance |
| Processing payments | Performance of a contract; legal obligations relating to financial records | As required by applicable tax and accounting laws |
| Sending informational updates and newsletters | Legitimate interests in keeping you informed; consent where required | Until you unsubscribe or object, or until the information is no longer relevant |
| Website analytics and improvement | Legitimate interests in understanding and improving our services; consent where required for cookies | For as long as data is useful for analytics, then aggregated or anonymized where possible |
We do not sell your personal information. We may share your information only in limited circumstances, such as:
- With trusted service providers who support our operations (for example, payment processors, email and communication platforms, learning management systems, and event hosting tools). These providers may access your information only to perform services on our behalf and are required to protect it.
- With partners or co-hosts of specific programs or events, where sharing is necessary to deliver the service you have requested and is done in line with appropriate safeguards.
- To comply with laws and protect rights, such as responding to lawful requests from authorities, enforcing our terms and policies, or protecting our members, participants, and the Association.
When we share data, we take steps to limit the information to what is reasonably necessary and, where appropriate, we use contractual and organizational measures to help protect your privacy.
Our website uses cookies and similar technologies to help it function properly and to understand how visitors use our pages.
Depending on your location and device, these technologies may include:
- Strictly necessary cookies that enable core features such as page navigation and secure access.
- Preference or functional cookies that remember your settings and improve your experience.
- Analytics cookies that help us understand how visitors find and use our site so we can improve content and navigation.
You can manage cookies through your browser settings, and, where required by law, you may be offered additional controls to accept or decline certain categories of cookies. If you disable some cookies, parts of the website may not function as intended.
Depending on your location and the applicable data protection laws, you may have one or more of the following rights regarding your personal information:
- Access – to request confirmation that we process your data and to receive a copy of it.
- Correction – to ask us to correct or update information that is inaccurate or incomplete.
- Deletion – to request that we delete certain information, subject to legal or contractual obligations.
- Restriction – to ask us to limit how we use your information in certain circumstances.
- Objection – to object to certain types of processing, including direct marketing.
- Portability – where applicable, to receive certain information in a structured, commonly used, and machine-readable format.
- Withdraw consent – where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
You can exercise your rights or update your communication preferences by contacting us using the details in the “Contact Us About Privacy” section. We may need to verify your identity before responding to your request.
We use appropriate technical and organizational measures to help protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include secure systems, access controls, staff training, and regular review of our practices.
Because our Association and service providers may operate across different locations, your information may be processed in countries other than the one in which you reside. When we transfer personal information across borders, we take steps to help ensure that an equivalent level of protection is in place, using safeguards such as contractual commitments and, where applicable, other mechanisms recognized by data protection laws.
No system can be guaranteed to be completely secure, but we strive to protect your information and to respond promptly if we become aware of any issues.
If you have questions about this Privacy Policy, our data practices, or your privacy rights, you can contact us using the form on this page or by email at castilles@icloud.com.
You may also write to us at our main office address and include "Privacy Inquiry" in your correspondence so we can route your request appropriately.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we process personal information. When we make material changes, we will adjust the "Last updated" date and, where appropriate, provide additional notice (for example, by posting a notice on our website).
We encourage you to review this Privacy Policy periodically so that you stay informed about how we protect your information.
Last updated: June 17, 2026